Privacy Policy for UniVerse PTY Ltd

Last Updated: April 2, 2025

UniVerse PTY Ltd (“UniVerse,” “we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website (“Site”). By using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you visit or use our Site:

• Personal Information: This includes any information that identifies you personally, such as your name, email address, phone number, mailing address, or other details you provide when registering for services, contacting us, or engaging with our content.

• Usage Data: We may collect non-personally identifiable information such as your IP address, browser type, operating system, referring URLs, pages visited, time spent on the Site, and other diagnostic data.

• Cookies and Tracking Technologies: We use cookies and similar technologies (e.g., web beacons, tracking pixels) to enhance your experience, analyze usage trends, and provide targeted advertisements. Cookies are small files stored on your device that help us track your activities on our Site. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve the Site: We use your information to operate and maintain the functionality of the Site, respond to your requests, and improve your experience.

• To communicate with you: We may use your personal information to send you important updates, service-related communications, or respond to inquiries and feedback.

• To personalize your experience: We may use your information to tailor content, recommendations, and advertisements to suit your preferences.

• For marketing purposes: If you have opted in to receive marketing communications, we may send you promotional materials about products, services, and events related to UniVerse. You can opt out of marketing communications at any time.

• For legal and compliance purposes: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting business, and providing services to you. These service providers are required to handle your data in accordance with applicable privacy laws and are not permitted to use your information for any other purposes.

• Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or to protect the rights, property, or safety of UniVerse, our users, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction. We will notify you if any such transfer occurs.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These precautions include encryption, firewalls, and secure access controls. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure, and we cannot ensure or warrant the absolute security of your data.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.

• Correction: You can request that we update or correct any inaccurate or incomplete personal information we hold about you.

• Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.

• Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.

• Cookie Preferences: You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain features and functionality of the Site.

To exercise any of these rights, please contact us using the contact information provided below.

6. Children’s Privacy

The Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

7. International Transfers

Your personal information may be transferred to, and maintained on, servers located outside of Australia. By using the Site and providing your personal information, you consent to the transfer of your information to countries outside of Australia, where data protection laws may differ from those in your jurisdiction.

8. Links to Third-Party Websites

The Site may contain links to third-party websites that are not operated or controlled by UniVerse. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.